Thursday, March 12, 2009

Nashville Electric Service warns about bill-collecting scam

Tennessean DAVIDSON COUNTY Nashville Electric Service is warning customers to be cautious if they receive an automated call claiming that NES has not received their electric bill payment. The Nashville-based utility says some customers have received automated calls claiming to be from NES telling them that it has not received a payment, says Tim Hill, NES spokesman. Hill said that NES does not make any type of outgoing collection calls and that the call is a ploy to get personal or banking information from unsuspecting customers. Also, the utility cautions customers to be wary of any claims for payment from someone in person. NES employees in the field do not collect or solicit cash from customers for an electric bill payment or any type of work they perform.

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