Metro Asks Security Company To Pay Costs

Letters Cost City More Than $100,000 Reported by Jennifer Johnson POSTED: 4:52 pm CST January 4, 2008 UPDATED: 7:13 pm CST January 4, 2008 NASHVILLE, Tenn. -- A break-in that compromised hundreds of thousands of voters' personal information is turning out to be an expensive mistake. Channel 4 learned Friday that the city is trying to recoup some of the costs from the security company contracted to protect the building where the computers were stolen. A letter that will be mailed to voter's mailboxes Friday and Saturday notifies registered voters that their Social Security numbers were on the laptops that were taken. Just mailing these letters cost the city more than $100,000, but Metro's lawyers are telling Wackenhut Security to pick up the tab. The break-in is proving costly when factoring in the replacement of stolen laptops, printing costs for 336,000 letters and possibly even short-term credit monitoring for Davidson County voters. "We've made a mistake here. It's not just one person's mistake. Maybe it's all of us. We at the commission should have made policies in the past to protect this, but we weren’t aware of a lot of things going on," said Eddie Bryan of the Metro Election Commission chairman. In the contract with Metro, Wackenhut agreed to provide crime insurance that would "cover claims arising from real or alleged errors, omissions or negligent acts committed with a limit of $500,000.” For several days, Metro officials have told the public that the elections commission office had 24-hour security five days a week. However, Channel 4 found that is not apparently true. Billing statements from the security company indicate the building was being supervised only 12 hours on normal business days, not 24. "At this point, I'm not aware of any discrepancies of when the building was and was not guarded. I know that the director of General Services is certainly looking at all the building security that they're responsible for and that information will certainly get back to the mayor's office," said Mayor Dean's Chief of Staff Rita Roberts-Turner. Wackenhut is being asked by Metro to pay only for the cost of the mailings. As for the other costs that are associated with the theft, the door is certainly open for the city to be reimbursed for those as well.

S-E-C-U-R-I-T-Y is Priceless

Posted on January 3rd 8:45 p.m. Hello fellow constituents! I am just in from the two (2) meetings on Security for the Metro Schools and the Election Commission. The meetings were held live on Metro 3 channel. Here’s the scoop and what I proposed. Let me know your thoughts, suggestions and concerns. Update on Security for Metro Schools Mr. Ralph Thompson of Metro Schools, Commander Joseph Bishop of the Police Department and police staff that assist in School Resources appear before Metro Council members to provide an update on security in our schools, specifically at our school events such as basketball and football games. The stated that there will be random search of cars, wand detection at entrances and stronger relations with the Metro police to address any potential disruption such as gang fights. I understand that tips are provided to Metro School staff through various means. -I requested that they establish a TIP line such as the GUN line. There should be one line, monitored at all times and the telephone number should be advertised all through the school, be on letter head, provided on school report cards. Of course callers would be anonymous. The telephone number can be established instantly. -I also requested that search monitoring should be done at all times at all entrances at all school events. We cannot afford to anything for granted. Mr. Thompson agreed to incorporate these suggestions. Update to come. Update on Security at our Election Commission Ms. Nancy Whittemore, Director of General Services, Ms. Sandy Cole Director of Information Technology Services (ITS) and Mr. Ray Barrett, Director of Metro Election Commission provided what they have done and will be doing to address the lack of security of protecting personal information placed on a laptop that was stolen from the Election Commission. What do we know? I am giving you the key things. - A head did roll. The security guard that was alledgely on duty (well, not on duty) has been fired. Other things were stolen but nothing indicates that it was an inside job. General Services provided a list of changes that they will be incorporating. (I requested a copy of the contract that Metro has with the security company.) - A letter is coming. Notification letters to consumers is being sent….some 10 days later. According to state law, notification must be provided within a reasonable amount of time. I guess 10 days is reasonable. (I ask that more immediate steps be taken to notify the three (3) credit bureaus and agreed with Council Parker Toler that a telephone line be established to assist in obtaining the fraud alert) - The police report that you will need to get a FREE 90 day fraud alert placed on our account must be downloaded from the website. (Humm what if I do not have a printer, better yet, what if I do not have computer. I requested that every person should receive a copy of the police report by mail and that it should have been attached to the notification letter.) - ITS department will only suggest to various departments how to handle sensitive information. Departments can do what they want. They are not required to take the necessary steps to protect sensitive information. (I requested that ITS take the necessary steps to REQUIRE departments to sign a notice of understanding if their responsibility includes the handling of sensitive data and that mandatory education be provided.) At one point in the meeting, Councilmember Edith Langster made a personal plead to the person who could be watching the meeting to return the item and she went as far to state that they could place the laptop on her front steps or any of the council members’ front door steps, no question asked. Here is my plea: Please do not place it on my front steps or anywhere near my home. Take it back to where you got it with a note that states, “I am so very sorry. I did not realize that by taking this would cause such a stir."

Just In....Update on Election Commission Break-in!

I just received a call from Lionel Barrett (lionel.barrett@nashville.gov) of the Metro Election Commission. I am not sure of any relations to Ray Barrett of the Metro Election Commission. Nonetheless, Mr. Barrett contacted me in response to some suggestions that I provided in my email response to Mr. Light, regarding the recent break in at the Metro Election Commission. Mr. Barrett wanted to address my email and is the appointed public information officer to speak directly with the callers about the recent break-in at the Election Commission. This is what I have learned: 1)The Election Commission has received approval to conduct a first class notification mailer to voters that will inform them about the unfortunate occurrence. Voters should be receiving the letter by end of this week. (Please know that I have asked for a draft of the letter to be provided at tomorrow meeting of the Metro Council Public Safety Committee.) 2)As of this past Monday, the Election Commission has sent a letter to all (3) three credit bureaus notifying them of the mishap. (I wonder if this letter could not have been provided by email for faster notification and response. Maybe we should sponsor legislation that would require notification to be done by the fastest means in the interest of public safety for the greater good. I have asked for legal of the metro council to look into this and require that the three (3) credit bureaus be required to provide direct contact for such occurrence that affects a larger number of consumers.) 3)This morning (January 2, 2008), Metro General Services conducted a walk through of the Election Commission office to see if any other areas of the building had been impacted. It is their consensus that this was not an inside job. The window that the burglar(s) chose just happened to be close to the computer that was being reviewed. There were other items taken such as a desktop radio. It is believed that there was no indication that they were after the laptop computer with the personal information on it. Council members have been invited to also tour the offices of the Election Commission on tomorrow at 2:30 pm. I plan to attend. 4)TCA 47-18-2107 (believed to be effective July 1, 2006) requires notification to consumers regarding such occurrences. Additionally in accordance with the law, restitution could also be provided if there is proof of financial loss. There appears to be a 90 day window that free credit monitoring is to be provided but also additional credit monitoring may be required. government agencies are not exempted from this law. 5)The Election Commission is working on removing all Social Security numbers from all data entries that they have. This is on-going and we should hear more this initiative. Mr. Lionel Barrett states that he will speak directly with anyone with concerns by calling him at 880-2561. I know that this does nothing to address what has already happened. But you need to get as much as information as possible and know that the potential future of any occurrences will be address simultaneously. Stay tuned.

Metro Council meets on "Security" in Our Metro Public Schools

Tomorrow, January 3, 2008 is a big day for SECURITY in Nashville, Tennessee. Beginning at 4:30 pm, the Public Safety Committee of the Metro Council has requested representatives of Metro School and Metro Police to appear before the Council to provide an update on security problems in our public schools. Some of you may recall that a recent school's basketball game had to be called off due to a potential gang fight that had been brewing. Officials believe that the brewing gang dispute could reach its plateau at the basketball game. The answer appeared to be to keep your children home to prevent the fight breakout. Well, I believe that if they do not fight at a school basketball game, they will find somewhere else to have their fight with an audience to booth. We look forward to the update on this important SECURITY matter. After the 4:30 pm meeting tomorrow with Metro School and Metro Police, the Public Safety Committee have also requested specific government officials to appear before the Committee at 5:30 pm to address SECURITY concerns of the recent theft of computers that held personal information of over 300,000 Davidson county voters. (See previous post on this). It is important to note that these meetings are open to the public. However, the public will not be allowed to speak. I need to hear from you any of your concerns, questions, comments that you have by going to http://www.vivian-29.blogspot.com/. You can also email me while the meetings are in process. I will be watching for your emails. I expect that the meetings, particularly relating to the Election Commission will be standing room only. But don't fret; the meetings will be televised live on Metro 3 and as it should be. I thank you Councilmember Craddock for requesting that these meetings be televised. For enquiry minds that cannot travel downtown to these meetings....they still want to know.

Council Holds Meeting on Election Commission Theft

On Thursday, January 3rd, at 5:30 p.m. in the Council Chamber, I will attend the Council Public Safety Committee meeting that have requested the attendance of Ms. Nancy Whittemore, Director of General Services, Ms. Sandy Cole Director of Information Technology Services and Mr. Ray Barrett, Director of Metro Election Commission. They have been asked to come to answer questions and address concerns relating to the recent theft of computers. Please know that I will provide the concerns of the many District 29 citizens who have expressed to me their concerns about this occurrence. Please email me your concerns at vivianwilhoite@comcast.net or leave comment on this post..

Meeting To Seek Answers After Laptops Stolen

Reported by Sara Dorsey POSTED: 4:35 pm CST January 1, 2008 UPDATED: 5:35 pm CST January 1, 2008 NASHVILLE, Tenn. -- Channel 4 is learning new information about the security on the laptops stolen from the Davidson County Election Commission offices a week ago. The computers contained the full Social Security numbers of more than 300,000 voters, and Metro Councilman Michael Craddock is calling for changes. "If they followed procedure, well you know we need to change procedure. But if they've been insubordinate, they probably need to be dismissed," said Craddock. Election Administrator Ray Barrett admits procedure was not followed and said laptops were supposed to be kept in a locked storage area. But because one computer was being repaired and another was being prepped for early voting, they remained out in the open for the taking. Another troubling discovery was that the information was not encrypted, only password-protected Barrett said. "We all know that passwords are no good. You can buy software to get around a password. These computers from here forward have to be encrypted," said Craddock. Barrett refused to talk about any of these details on camera or to tape a phone interview. Craddock said he believes officials were caught off guard but owe voters more than an excuse. "We need to put the cards on the table. We need to let the people of the city know what's going on so they can prepare themselves for what's to come," said Craddock. The theft not only calls into question the way the county handles sensitive information but also the security of county buildings. Three days might have passed between the time of the burglary and when it was actually reported. According to the Metro police report on Dec. 23, a security guard noticed a customer service window open but dismissed it. Another guard saw the same thing three days later, investigated and discovered the busted window. Craddock is trying to organize a tour of the election commission offices for the public safety committee so they will have a better handle on the situation. The public safety commission is holding a meeting Thursday at 5:30 p.m. that will call for answers from Ray Barrett, the election committee administrator, Sandy Cole, the head of the county's information and technology department, and Nancy Whittmere, the director of the department, that handles the county's building and its security.

Old year closes with several violent incidents around Nashville

Only one of the victims injured critically — teen was shot in car, police say Metro police Capt. David Imhof gave this roundup of shootings and stabbings overnight as 2007 came to a close and the new year rolled in. West Precinct • Around 7:40 p.m. Monday, a car with two teenage brothers inside was shot up at 16th Avenue North and Ireland Street. The teens managed to drive to Nashville General Hospital at Meharry, where the 19-year-old brother was found to have non-critical injuries. The 17-year-old brother was transported to Vanderbilt University Medical Center with critical injuries. The brothers had gotten into an argument with three male suspects, according to police, and one of the suspects pulled out a handgun and fired at the brothers. Youth Services was among authorities joining the investigation. East Precinct • Just before 9 p.m. Monday police were called to a home in the 1000 block of Chicamauga Avenue, where a Georgia teen was visiting his grandparents. The 17-year-old had a gunshot wound, which he said he received after he found a gun while he was walking around. He told police that he had accidentally shot himself with the gun in a struggle with a would-be robber. The teen said he then dropped the gun. He was transported to Vanderbilt University Medical Center from his relatives' home and is expected to be fine, Imhof said. Police are trying to check out the teen's story. South Precinct • After 9 p.m. Monday in the 200 block of Tampa Drive, a few extremely intoxicated people were playing Dominoes. One woman stabbed another woman in the shoulder. The victim was transported to Vanderbilt University Medical Center with non-life-threatening injuries. Alcohol was a major factor in the altercation, police said. Central and Hermitage Precincts • Around 11:20 p.m. Monday a man with a stabbing wound to his neck showed up at a downtown eatery at 123 2nd Ave. S. Police were called, and they believe the man, 43, was the victim in an earlier stabbing call about an hour earlier at 2nd Avenue South and Lafayette Street, in the Hermitage Precinct. The man's injuries were non-life-threatening. He was not able to provide police with any details about why he was stabbed or who did it, Imhof said. East Precinct • At 2:20 a.m. Tuesday, a man who had been shot flagged down a police sergeant at 500 Main St. The man had been shot once. He was taken to Vanderbilt University Medical Center. His injury is not life-threatening. The man said he had been shot around S. 4th Street but he could give no further information to police, Imhof said. Also overnight, a woman was arrested after a domestic dispute at 1st Avenue South and Lafayette Street. Police said she stabbed her boyfriend in the back. — LEIGH RAY(The Tennessean)

Computer thefts get council's attention

2 containing IDs were unsecured By SHEILA WISSNERStaff Writer(Tennessean) Officials from three Metro departments have been summoned before council to explain the circumstances surrounding the theft of two laptop computers bearing full Social Security numbers of 337,000 Metro voters. The officials have been asked to attend a 5:30 p.m. Thursday public safety committee meeting in council chambers to answer questions about the theft and data security. Meanwhile, Councilman Michael Craddock, who is chairman of the Metro Council's Public Safety Committee, and Mayor Karl Dean are posing their own questions about the break-in and security at Howard School Office Building to officials with the election commission; the General Services Department, which provides for building security; and the Information and Technology division. Among the questions: Whether the laptops were encrypted to make the data impossible for a thief to read, whether the building had any security at the time of the break-in and whether there was an alarm system in place. If the answers are no, they want to know why. One of the two laptop computers had been left unsecured after workers tested whether it could work with only the last four digits of the Social Security numbers — for better voter security. The other computer was left unsecured because it was being repaired, Metro Elections Administrator Ray Barrett said. Both were taken during a Christmas-stretch break-in at the county Election Commission offices on Second Avenue South. The security lapse caught the attention of Dean and Craddock, and has raised fears of identity theft among voters across Davidson County. "People are just beside themselves. They are just livid about this," Craddock said. It also raises fears among many that other sensitive personal data that Metro maintains on its residents could be at risk. The police report about the laptop theft said there was no security guard on duty Saturdays at the Howard School Building complex — an important Metro office facility that houses not only the county election commission but also the county clerk's office, which processes automobile titles and tags. The report also said no alarms went off during the break-in. Craddock and Dean want to find out how the theft occurred and how to keep it from happening again. They also want to review Metro's computer security policies to safeguard information that other agencies store on computers. Nashville registered voter Keith Newcomb wants the same kind of review. "It raises the question of, how secure is the information in all those various databases?" he said. Laptops were standbys The stolen laptops were to be used as standbys, taken by poll workers to early voting polling places for use in case the county's main computers malfunctioned, Barrett said. "If we didn't have the backup" and the main computers went down, the voter "would have to leave and go back later to vote'' once the computers were running again, he said. The election commission, one of several Metro agencies housed at the old Howard complex on Second Avenue South, keeps a number of laptops for such purposes. Barrett said he was trying to determine why the two stolen ones were in an unsecured area of the office, instead of in the locked room where the other laptops were stored. "That's a question I asked,'' he said. Barrett said the commission was in the process of purging full Social Security numbers from laptops when the theft occurred. He said one of the stolen laptops was being tested in advance of the Jan. 16 start of early voting for the Feb. 5 primary election. The test was to see whether a new database with just the last four digits of the Social Security numbers would function properly. Barrett said he didn't know whether the new database had overwritten the full Social Security numbers. Both laptops were password-protected, he said, but added that a smart computer user probably could break the password. He said he was particularly concerned that someone might be able to get the broken laptop running. It contains full Social Security numbers, he said. Building security is provided by Specialized Security Consultants Inc. of Mt. Juliet, a subcontractor of Wackenhut, said Bob Wieme, president of the Mt. Juliet firm. "There is an ongoing investigation,'' he said. He wouldn't comment further. Police believe the theft occurred Dec. 22 or 23, said police spokesman Don Aaron. The police report said a security officer noticed about 6 p.m. Dec. 23 that an interior roll-up door/window to the election commission offices was "raised up a little." The officer thought this was normal to accommodate electrical wiring. It wasn't until Dec. 26 that another officer found that someone had gotten in by throwing a rock through an outside window. Police have no indication that any Social Security numbers have been fraudulently used, Aaron said. The Election Commission is sending a letter to all 337,000 voters to alert them to the theft.

MAYOR’S PROJECT FOR STUDENT SUCCESS ANNOUNCED

NASHVILLE, Tenn. (Dec. 12, 2007) - Mayor Karl Dean today announced the members of Project for Student Success, a 40-member group convened to develop action steps to reduce the dropout rate of students in Nashville public schools. The project includes parents, students, education professionals from all levels, government officials, and members of neighborhood groups, faith-based organizations, non profits and the business community. Vice Mayor Diane Neighbors and President of Belmont University Bob Fisher will serve as co-chairs. “I have had numerous conversations with both the vice mayor and President Fisher about reducing the dropout rate and they share my deep desire to give every student that comes through our public school system a chance to have a future and to be a productive citizen in our city,” Dean said. Four sub-committees of the project will each focus on one of the key factors research has shown to contribute to students dropping out of school: chronic poor academic performance, student risk factors, lack of family or parental support, and community risk factors. Recommendations will be presented to the Mayor’s Office by June 2008. “Reducing the dropout rate is not just a schools issue – it’s a public safety issue, an economic development issue, and for me, a moral issue,” Dean said. “I want to thank each of the members for the commitment they have made. This will not be an easy task. Expectations are high. But I know they are just as committed to this task as I am.” Members will also participate in a graduation summit co-sponsored by the Mayor’s Office and Alignment Nashville. The summit Operation Graduation & Beyond will take place Feb. 1 at the Curb Event Center at Belmont University. The task force members are: Carla Aaron, executive director of Child Safety for Tennessee Department of Children’s Services Yousuf Ahmad, student at Hillsboro High and chair of Mayor’s Youth Council Alene Arnold, parent Hal Balthrop, parent Jim Bearden, CEO of Gresham Smith & Partners Camilla Benbow, dean of Vanderbilt University Mary Bufwack, CEO, United Neighborhood Health Services Hal Cato, executive director of Oasis Center Robert Churchwell, assistant principal of Gra-Mar Middle Steve Cook, vice president of Dell Computers Rodger Dinwiddie, executive director of Center for Youth Issues – STARS Rev. Rueben Dockery of Bethel Family Church and BFC Missions Randy Dowell, principal of KIPP Academy Vincent Durnan, director of University School of Nashville Marsha Edwards, executive director of Martha O’Bryan Center Kim Finch, principal of Stratford High Bob Fisher, president of Belmont University Elizabeth Fox, community activist Darrell Freeman, president and CEO of Zycron Inc. Allison Halbrook, teacher at Maplewood High Pedro Garcia, director of Metro Nashville Public Schools Adrian A. Granderson, president and CEO of 100 Black Men of Middle TN Judge Betty Green, Metro Juvenile Court Journey Johnson, president and CEO, YMCA of Middle TN Melvin Johnson, president of Tennessee State University Julie Lamb, community activist in Bellevue/Hillwood area Rev. Clint Lewis of Mt. Hopewell MB Church Brenda Morrow, director of Edgehill Family Resource Center Cesar Muedas, parent Vice Mayor Diane Neighbors Michael Nettles, senior vice president of Educational Testing Services Eric Polk, recent MNPS graduate Cara Robertson, parent Ralph Schulz, CEO of Nashville Area Chamber of Commerce Chief Ronal Serpas, Metro Nashville Police Department Julie Simone, teacher at H.G. Hill Middle Ashley Stevenson, student at Overton High George H. Van Allen, president of Nashville State Community College Marsha Warden, chair of Metro Board of Education Roy Wilson, director of Metro Parks & Recreation For media inquiries contact: Janel Lacy (615) 862-6020 janel.lacy@nashville.gov

Vivian Wilhoite Newsletter - December 2007

Happy Holidays from my Family to Yours! It’s that time of year that is especially close to my heart. Everyone seems to be in a great mood and the chill in the air seems to invigorate our souls. I hope you and your family and friends will have a wonderful holiday this season and remember to give thanks for your blessings, remember those less fortunate than you and lend a helping hand when you can. I want to take this time to express to you how deeply honored I am to serve you in our community and that I look forward to accomplishing our goals in the coming year. Have a Blessed Holiday! Staying Safe this Season Shopping Tips · * Always lock your car and close the windows, even if you're only gone a few moments. When possible, lock all merchandise or packages in the trunk of your car. Load your packages before departing, not at the next destination. · * Shop with at least one partner. Have your car or house key in your hand as you approach the door. If attacked use those keys as weapons! · * Stay alert to your surroundings and the people around you. Look inside your car and around it as you approach. · * Be extra careful with purses and wallets. * Carry a purse under your arm. Keep wallets in an inside pocket. · * Avoid carrying large amounts of cash. · * Avoid street vendors -- many times these hucksters are selling stolen or unlicensed merchandise. · * Plan your trips. Instead of one big shopping trip, try several small ones. This will cut down on the amount of money you carry, the packages you'll be encumbered with, and it will make your shopping less stressful. · * Walk everywhere with a sense of purpose - show you are calm, confident and know where you are going. · * Park in well-lighted areas that will be well-lighted when you return. Neighborhood Safety First, share these tips with your neighbors. Establish a network with your neighbors and make a plan for mutual protection and notification. Get your Neighborhood Watch group together and go caroling. Visit the elderly and others in your area that may be isolated during the holidays Tips for Going GREEN Giving to Others During the Holidays * Try Recycling gift wrap paper * Make cookies for a neighbor Buy an Artificial Christmas tree * Volunteer at the Mission If you DO buy a real tree, recycle it! * Mentor a child Use Low energy lights on your tree * Deliver meals to the elderly Turn down the heat * Give to a favorite charity Use the Fireplace Sparingly, check the * Love animals? Volunteer at the Damper to make sure it fits snugly. Humane Society For more tips and ideas, * Teach a child to read Access the website: * Spend time with a senior http://www.forestethics.org/downloads/GreeningHolidaysList.pdf Holiday Festivities around Town! Christmas Family Fun! Christmas Eve - Dec 24 Christmas Day – Dec 25 Dec 1 – Dec 23 A Victorian Christmas at Belle Meade Dec 8 – Dec 9 A Dickens of a Christmas in downtown Franklin Nov 15 – Dec 25 A Country Christmas with Pam Tillis Hanukkah Family Fun Hanukkah Dec 4 – Dec 12 Dec 9 – 4pm – Green Hills Mall Build the World’s largest Lego Menorah! Dec 11 – 6pm Lighting of Tennessee’s Tallest Menorah at the State Capitol Kwanzaa Family Fun Kwanzaa Dec 26 - Jan 1 Dec 29 – The Village Cultural Arts Center, 6pm. 1200 Foster Avenue (615) 228-9553 Annual Kwanzaa celebration featuring Drum & Dance Ensemble Looking for More Entertainment? Be sure to visit Opryland’s Christmas Lights. The nearly 2 million lights will dazzle you and your family every year! Lasts through Jan 2, 2008. See the classic Nutcracker at TPAC! See the website for dates/times: http://www.nashvilleballet.com/performances/holiday-series.htm Party Tips The best way to throw a fantastic holiday party is to be prepared and allow yourself to relax! Remember, the host sets the tone for the evening. Prepare as many dishes and appetizers as possible ahead of time. Set aside some quiet time well before the guests arrive so that you can relax and enjoy the evening. If you are serving alcohol, remember to have the number to a cab service or a designated driver available for your guests. Have a SAFE holiday season. Important Phone Numbers Police – Non Emergency – (615) 862-8600 Police – Emergency – 911 Pet Emergency – (615) 383-2600 Poison Control – (615) 936-2034 Fire Department (615) 327-1300 Disabled Transportation: (615) 643-7600 Congratulations! To Ben Phosarath of Una Elementary School, the first place winner of "Beautiful Nashville say NO to Trashville!" contest. Ben has won $1500.00 for his school's art department. Ben's work was unveiled Saturday, December 8th at Titans Way. Satterfield Holiday lights Contest winner for District 29. See David's winning holiday lights 2526 Kinwood Drive, Nashville. For a complete list of all the winners go to http://www.nashville.gov/ beautification/pdf/holidaylights/2007holidaylights/2007_regional_ district winners_all_entries_pdf.

HOT SPICED CRANBERRY CIDER INGREDIENTS 2 quarts of Apple cider 6 cups cranberry juice ¼ cup brown sugar 4 cinnamon sticks 1 ½ tsp whole cloves 1 lemon thinly sliced DIRECTIONS In a large pot, combine apple cider, cloves and lemon slices. Bring to a boil, reduce heat and simmer for 15-20 minutes. With a slotted spoon remove cinnamon sticks, cloves and lemon slices. Serve hot. Yields 25, 4 oz servings Prep Time: 15 minutes Cook Time: 25 minutes Ready in: 40 minutes